The Hidden Jobs That Fill Your Day

June 14, 2015

There was a time when others bagged your groceries, planned your trips and pumped your gas, but now they're just another part of our daily routines. Craig Lambert says these are a few examples of the "shadow work" we've unwittingly taken on in service of companies and other organizations. He tells Steve Paulson that "shadow work" is chipping away at our leisure time, and turning us all into middle class serfs.

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